Frequently Asked Questions
What is the recommended minimum age for VR in schools?›
Most VR device manufacturers recommend usage for ages 10+ to 13+ depending on the headset. We advise shorter supervised sessions for younger students, with breaks to reduce eye strain.
What if our school already owns VR devices?›
Perfect! We'll only charge for our software subscription. Device setup is optional; if you need help configuring them, we can assist for an additional fee.
Can we pay monthly instead of yearly or quarterly?›
Currently, we offer yearly billing or up to 4 installments per year. However, contact us if you need a different arrangement—custom plans can be discussed.
Do all plans include AI-driven analytics?›
Yes, all tiers come with usage analytics and remote monitoring. Pro and Platinum unlock advanced real-time reporting and deeper AI insights.
How does custom branding differ across plans?›
Basic & Standard allow your logos and color themes. Pro includes full white-labeling inside each scenario, while Platinum also offers custom integrations and deeper branding.
How do we handle multiple campuses under one group or foundation?›
Each campus typically needs its own subscription. However, our Platinum Partner plan covers up to 5 campuses under one umbrella. For more than 5, contact us for a custom arrangement.
Is VR safe for children's eyesight?›
Research suggests moderate VR use does not cause permanent harm. For children, limit sessions to 15-20 minutes with breaks, and follow headset guidelines. Consult a professional if there are existing vision concerns.
Can we upgrade or downgrade mid-year?›
Yes. We offer flexible upgrade paths if you need more devices or scenarios. Downgrades typically take effect at the next annual renewal.